Email Tracking - when opened, how many times etc
I use an Add-in in Outlook called Contact Monkey, which allows me to see when clients and contacts open emails I send from outlook. I can also see how many times they have opened them. It allows you to strike while the iron is hot! Some sort of integration with a tool or built in feature in Exelare would be great. Unfortunately to use this feature I have to forego the Resume Submission feature and cc the outgoing mail dropbox to have the emails stored in cBizOne/Exelare.
Many leading CRM's now incorporate this type of feature, it would be very handy to have in Exelare.
Hi David, we now have integrations with both SendGrid & Mandrill. If you use their servers on your Outgoing Mails, you can login to their Dashboards & see the clicks, opens, etc… It isn’t build directly in to Exelare, but you can still get those stats if you want. Please email email@example.com if you would like more info on how this works.
We will consider integrating it more tightly in the future if we get more requests for this as well.